700 bat Privacy Policy

1. Introduction and Scope

700 bat ("we", "us", or "the platform") places the highest priority on the privacy of its users. This privacy policy applies to the use of the 700 bat website and related services. When you create an account, make a deposit, play games, or use any of our services, you agree to the terms of this policy.

This policy works alongside our Terms and Conditions. We encourage you to read both documents carefully before using our services. If you have any questions, please contact our support team — they are available in both Bengali and English, seven days a week, twenty-four hours a day.

700 bat provides services only to individuals aged 21 or older. We do not knowingly encourage minors to submit personal information. Any such information, if discovered, will be deleted immediately.

2. Information We Collect

We collect the minimum information necessary to provide our services. The information collected can be divided into two main categories:

2.1 Information You Provide Directly

• Name, date of birth, and national ID or passport number
• Email address and mobile number
• bKash, Nagad, Rocket, or Upay mobile banking number (required for deposits and withdrawals)
• Bank account details (for bank transfers)
• Documents required for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser name, version, and language settings
• Time of site access, session duration, and pages visited
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

3. How We Use Your Information

Collected information is used for specific and lawful purposes. We do not sell your information to any third party.

3.1 Account Management and Identity Verification

Information provided for account creation, login, password recovery, and identity verification is essential. It is our responsibility to verify the identity of all accounts to prevent money laundering and fraud.

3.2 Processing Financial Transactions

Financial information is used to process deposit and withdrawal requests, detect fraudulent transactions, and ensure secure payments. All transactions are protected by SSL encryption.

3.3 Customer Support

When you contact us via live chat or email, your information and communication history are used to resolve issues quickly and effectively.

3.4 Responsible Gaming

As part of our commitment described in our responsible gaming guidelines, we monitor unusual gaming behaviour to provide support to players who may be at risk.

3.5 Technical Improvement

Analytical data is used to improve the platform's performance, security, and user experience.

4. Data Storage and Security

700 bat follows industry-standard technology and practices to keep your information secure.

4.1 Encryption and Security Layers

All data transmitted through the website and mobile app is protected by 256-bit SSL encryption. Sensitive information stored on servers, such as passwords, is kept in encrypted hash form so that no staff member or third party can read it.

4.2 Access Controls

Only authorised staff can access your information, and only when required for specific tasks. All access is logged and regularly audited.

4.3 Data Retention Period

Information is retained for as long as the account is active and for as long as necessary after closure to meet legal and audit requirements. Beyond that, unnecessary information is deleted securely.

4.4 Response to Security Breaches

Should a data security breach occur for any reason, affected users will be notified as quickly as possible and swift steps will be taken to minimise harm.

5. Sharing Information with Third Parties

700 bat does not sell or rent your personal information. However, for the purpose of operating our services, information may be shared with trusted third parties in specific circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers. These institutions operate under their own privacy policies.

5.2 Game Software Providers

Technical information may be shared with game studios including Evolution, Pragmatic Play Live, JILI, PG Soft, and others to ensure smooth operation of gaming services.

5.3 Legal Obligations

Information may be disclosed in compliance with applicable law in response to a court order, a lawful request from a law enforcement agency, or a fraud investigation. Where possible, you will be notified in advance.

5.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to a new entity, but the protections of this policy will remain in place.

6. Cookie Policy

700 bat uses various types of cookies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, ensuring security, and temporarily storing form data. Without them, the core functionality of the site will not work.

6.2 Functional Cookies

These cookies are used to remember your language preference, theme settings, and previous choices, so you do not have to reconfigure them each time you log in.

6.3 Analytical Cookies

Analytical cookies are used to monitor which parts of the site are most used, page load times, and errors. This information helps improve our services.

6.4 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may affect some key functions of the site.

7. Your Rights

As a 700 bat user, you have several important rights regarding your personal information:

7.1 Right to Access

You can request to know what information we hold about you and to receive a copy of that information. Your request will be responded to within a reasonable time.

7.2 Right to Correction

If any information stored in your account is incorrect or outdated, you can request that it be corrected. Some information can be changed directly from your account settings; for others, please contact our support team.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a set period for legal and audit purposes.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. Once you object, your information will no longer be used for that purpose.

7.5 Right to Withdraw Consent

Where the basis for processing your information is your consent, you may withdraw that consent at any time. However, any processing that took place before the withdrawal will remain valid.

To exercise any of these rights, please contact our support team. Identity verification may be required before your request is processed.

8. International Data Transfers

Our servers and third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred to and processed in another country.

The protection standards described in this privacy policy are maintained when data is transferred. Contractual safeguards are put in place for international transfers, following applicable laws and standards.

9. Children's Privacy

700 bat strictly does not provide services to anyone under the age of 21 (21+ only). We do not knowingly collect personal information from minors. Age is verified at the time of account creation and additional documents may be requested in any case of doubt.

If it becomes known that we hold information belonging to a minor, a parent or relevant authority may inform us and that information will be deleted immediately.

10. Policy Changes

This privacy policy may be updated from time to time due to changes in services, the addition of new technology, or legal requirements. For significant changes, a notification will be sent to your registered email address and clearly communicated on the site.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions about this policy, you may find answers on our FAQ page, or you can contact our support team directly.

11. Contact

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

• Live Chat: Via the live chat button at the bottom right of the site — support available 24/7 in Bengali and English
• Email: [email protected]

We make every effort to respond to privacy-related requests. Additional information may be requested if identity verification is needed.